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Customer Service Manager (34k + Car - Motor Industry - Bangor)

Job Description

VANRATH have partnered with one of Northern Irelands' most established family-run car dealerships. The organisation is recruiting a Customer Service Manager position.

This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.

Monday - Friday 8am-5.30pm, Saturday rota 9am-1pm - Permanent role

Place of work is Bangor.


£30,000-£34,000 + Commission + Company Car + Fantastic benefits, company pension scheme, 30 days holidays.


  • Ensure smooth running and day to day activity of the Service & Parts Department
  • Manage stock effectively and provide efficient service to the workshop and also trade/retail customers
  • Support the Service department with booking in vehicles for service, maintenance and repairs, liaise with the workshop team to manage daily workload
  • Developing relationships and providing great product knowledge and creating an exceptional customer experience
  • Ensure all aftersales processes are carried out effectively and to manufacturer requirements (including retail, internal and warranty work)

The Ideal Candidate:

  • 2 years+ experience in similar role
  • Experience in Motor industry, or else After-sales service experience is preferred
  • Great team player
  • Driving License required

For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

A recruitment agency is a business that is hired by companies and organisations to find suitable employees.

Employers outsource recruitment because it takes a lot of resources and not everyone has the expertise to find and recruit the best talent themselves.

By paying recruitment specialists, employers save time and money because their existing employees can focus on their core jobs, rather than spending time recruiting.

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When an employer commissions a recruitment agency to fill a vacancy, the recruitment agency will advertise that role on their own website and any job board of their choosing. Employers may also commission more than one agency to fill the same role.

Be aware that recruitment agencies will withhold employer names to prevent candidates applying directly to the employer. This is because the recruitment agency only receives their fee if one of the candidates they found ends up getting hired. Not knowing the employer name can be frustrating for candidates, but it's accepted practice in the UK employment industry.

Employees who work for recruitment agencies are called recruitment consultants. Their job is to build relationships with employers so they will be commissioned to fill their vacancies, and also connect with job seekers, so they have a pool of talent from which to find suitable candidates. This is how they make their money.

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