Customer Service (Engineering / MRP) (30k - Coalisland)

VANRATH are delighted to be assisting a Leading Engineering and Logistics company with the recruitment of a Customer Service Co-ordinator. A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry

Permanent position - role is based in Coalisland office

Shifts are Monday - Thursday (8..00AM - 5.00PM) Friday (8.00AM - 2.00PM).

Experience with Engineering or MRP or Logistics is an essential criteria for this role.

Salary

£27,000 - £30,000 + Fantastic Benefits package, and development opportunities

Responsibilities:

• Building and maintaining excellent customer relations, promptly responding to customers by phone and email.
• Enter incoming sales orders into the companies MRP system ensuring accuracy of all information is maintained.
• Liaise between internal manufacturing planning team and customer to agree delivery date and confirm order acknowledgement.
• Provide customers with regular updates on order status.
• Liaise with dispatch & warehouse team to sequence dispatch of finished goods ensuring on time in full delivery to all customers.
• Arrange courier collections of finished goods.
• Maintain an organised, accessible filing system.

The Ideal Candidate:

• Experience with Engineering or MRP or Logistics is an essential criteria for this role.
• Customer Service or facing experience is essential
• Great communication skills
• Customer Focused
• High attention levels to detail

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via the link on this page.