We are collaborating with a prominent commercial vehicle provider in Northern Ireland to find a talented Workshop Controller who will enhance their customer service team in Coleraine.
Salary
Highly competitive salary offered
Key Responsibilities:
- Day to day responsibility for the smooth running of the depot workshop
- Job allocation, planning and execution taking account of technician capabilities
- Maximising staff utilisation and sold hours, ensuring high levels of workshop productivity
- Planning workshop space for maximum efficiency
- Ensuring all vehicles are road tested as required and appropriate
- Managing holidays and sickness absences to ensure adequate cover for scheduled work completion
- Coach technicians and apprentices to develop their skills, knowledge and capabilities
- Liaise with the training department to ensure technician availability to attend training courses
- Liaise closely with the parts department to ensure timely availability of required parts
- Ensure all job cards are signed off with the appropriate level and quality of information required
- Completion of quality checks to ensure adherence of "right first time" with regards to service, repair and PSV
- Check completed job cards for accurate and whole information
- Ensure all defects are reported to the customer with quotes provided
- Challenge technicians on efficiency, sold hours, lost time, vehicle cleanliness etc.
- Report maintenance issues in the workshop
- Ensure all health and safety regulations and procedures are adhered to in the Workshop in accordance with legal requirements and in line with Company guidelines
- Ad hoc duties as directed by Dealerpoint Manager or Directors
The Ideal Candidate:
- Strong technical knowledge and background in heavy commercial vehicles is essential
- Possess a strong commercial focus and fully understand the impact of factors affecting technician efficiency and utilisation
- Possess strong organisational skills with the ability to prioritise effectively and adapt to changing operational business needs as required
- Possess a full, valid driving licence