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Warranty Manager - 45k - ( Manufacturing/Dealers )

Job Description

VANRATH are delighted to be assisting a Global Manufacturing Giant (which holds a fantastic reputation) with the recruitment of a Warranty Manager. Fantastic company to work in.

This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a Global organisation that places immense value on their staff.

This will be based in the Company's Office Dungannon - Monday - Friday


£36,000 - £45,000 + Fantastic Benefits Package - Yearly Salary Reviews - Progression Opportunities


  • Manage a team across three brands, ensuring that each Team Member is well organised with good time management skills and excellent communication skills throughout the brands, our Dealer network and internal departments
  • Vendor Recovery - lead the team in recovering brand outlays that are the responsibility of our suppliers
  • Create objectives for the department, ensuring that the Team are motivated and lead from the front in attempting to complete these
  • Work with a broad range of departments and global sites to ensure processing is completed with accuracy
  • Create and oversee a long-term strategy for the future of the department
  • Meet with and liaise with Dealers on an ad-hoc basis to grow relationships and ensure that the claims processing is fully transparent
  • Attend and contribute at a multitude of quality forums to ensure that the issues discovered in the warranty claims are addressed with the ultimate goal of improving our products at the centre of our actions
  • Develop and implement a clear policy and procedure in relation to the handling of warranty claims and ensure that this is communicated to all stakeholders
  • Arranging the invoicing of extended warranty were the option has been selected by a Dealer
  • Present monthly data to the Brand Lead and present larger claims to senior management

The Ideal Person:

  • Experience in similar role
  • 3+ Years of People Management experience
  • Experience dealing with Warranty is highly preferred

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

I have worked with Vanrath for just under a year now, and I have to say, the people working their are great at what they do. Any problems, questions, or anything else I ever had, they were always very quick to help me with them. They went above and beyond in a lot of instances, when they didn't really have to. In particular, the agent that I worked with, Shannon McGrath, couldn't have made things easier for me, as well as being really nice and friendly.

I'm leaving them now for a permanent role elsewhere, but if I ever need to look for a different job somewhere else, I'll just go straight to Vanrath and not even consider anywhere else.

My experience of Vanrath has been very positive. They are a very professional organisation and all the staff I came across were extremely helpful and polite regardless of what my query or concerns were. In particular I would like to single out Shannon who was my first point of contact with Vanrath and without her help I would not be in my current permanent position. I applied for my post on a Friday night and by Monday morning Shannon was on the phone and setting up our first meeting. Shannon helped me every step of the way in terms of job interview and subsequent forms etc etc. Shannon has been not only very professional and competent but has more importantly carried out all her dealings with me in a very warm, sincere and pleasant manner. I can't thank Shannon enough for all the work she has done on my behalf. I am now in a permanent position due in part to Shannon's quick actions and attention to detail. I would have no hesitation in using Vanrath again.
I highly recommend this agency because of the staff who work there are very helpful and quick to respond. I have been dealing with Chris and he has been providing more support than what I have asked for. I believe communication is key so, having them contact you before and after the interview helps in understand what the company is looking for in an interview can make the difference between getting the job or not.

I recently worked with Chanel Gillen to fill a vacancy in my finance department. Chanel was a joy to work with and we filled our vacancy within a week. I would have no hesitation in recommending both Chanel and Van Rath for your finance recruitment needs.