Warranty Admin (up to 29k) (Glengormley)

Job Description

We are seeking an outstanding admin / coordinator to take on this mobile plant equipment service coordinator role. The company specialises in the supply of machinery, to the construction and material re-handling sectors, amongst others. Giving expert advice, competitive pricing and a professional courteous service are guaranteed. We have carefully selected a portfolio of products supplied by world market leading manufacturers.

Salary

Basic salary of £25,000 - £29,000 (depending on experience)

Hours

Mon- Thurs 08:00 - 17:00

Friday 08:00 - 16:30

The Ideal Person

  • Experience in construction plant, agriculture or automotive industries preferred (not essential).
  • Computer literate with experience of Excel and Outlook.
  • Attention to accuracy.
  • Ability to communicate over email and telephone in a professional manner.
  • Highly organised with the ability to prioritise workload.
  • Work within a busy environment.

Responsibilities

  • Receiving calls from customers in a professional manner and scheduling the field engineers to attend sites for maintenance and repairs.
  • Scheduling and ensuring field engineers are prepared in a timely manner for works.
  • Keeping customers informed of job progress.
  • Keep track of open jobs so that all customers receive a high quality of service.
  • Communicating needs of the engineers with the parts department.
  • Produce service contracts and quote customers for repairs.
  • Receive job cards, upload costs to system and invoice to customer.
  • Work with other warranty and service controllers to ensure that all jobs are closed and processed in a timely manner.
  • Maintain a record of machine histories in an accurate and efficient manner.
  • Build and maintain relationships with customers and suppliers.

For further information on this vacancy please apply via the link below or contact Conor Groves in the strictest confidence.

Some positive candidate feedback we've received-

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''

''VANRATH were extremely supportive throughout the recruitment process and answered any queries I had, whilst keeping me informed of progress the entire time. This provided me with more confidence going into the interviews and helped me to secure my new role. Highly recommend!''

''I would highly recommend VANRATH who I found to be thoroughly helpful, informative and efficient from first point of contact. Within a week of sending my CV I had interviewed and received an offer for a new role''