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Technical Services Engineer

Job Description


Job Description

Are you looking to take the next step and progress your career into a more 2nd -3rd line role? This is an amazing opportunity to and get into a more senior and hands on role and get involved in a well developed and trained team. Advance your career with a well renowned, successful company that can give you a wealth of experience and training. Our Client is extremely invested in their employees and progressing their career by great exposure to a modern tech stack.

Salary/ Benefits

In order to attract the very best talent on the market a generous remuneration package is on offer based on experience plus a range of benefits including:

  • Company matched pension and Medical Cover Package
  • Great Annual Leave Package
  • Great employee assistance programmes
  • Wellbeing Benefits and Many more..



Client

Our client is one of the most successful in delivering innovative digital solutions to their clients through a variety of up and coming platforms. Some of their exciting services include Cyber Security and protecting their clients businesses from cyber threats, they are also heavily involved in the cloud space. They're invested in maintaining a top tier relationship with their clients by providing the best possible customer service.

With continued expansion and team development plans over the next few years they are keen to secure the very best Technical Services Engineer and have gained a fantastic reputation career progression and allow for employees to develop their skills in different areas of expertise and tech stack.

The Ideal Person

If you have knowledge and practical experience of IT Support and Infrastructure and you're looking for an exciting new opportunity with one of the most well renowned local firms:

  • Demonstrate good understanding of Office 365
  • Office 365 Implementation, Migration, Administration
  • Knowledge of Windows Server Technologies
  • A Strong understanding of Network Technologies



Responsibilities

As a Technical Services Engineer, you will:

  • Monitor tickets logged in our IT Service Management System and prioritise these
  • Liaise directly with the customer to resolve issues
  • Work on roll-out and delivery of IT projects
  • Investigate the problem whilst keeping in contact with the customer and logging notes in the system.



For further information on this vacancy, or any other IT Support job in Belfast or wider Northern Ireland, please apply via the link below or contact Erin O'Kane in the strictest confidence.