Scheduling Coordinator (Housing Services)

VANRATH is delighted to be partnering with a leading organisation in the property services sector, currently expanding their operations in the Northwest. We're supporting the appointment of a Service Scheduler, a vital operational role that sits at the heart of their daily field service delivery.

This opportunity offers a long-term career trajectory with a stable employer known for quality, efficiency, and client-focused service.

Position Overview

The Scheduler will be tasked with coordinating day-to-day assignments for field operatives and contractors, ensuring all service requests are managed effectively and on time. Working closely with customers, internal teams, and third-party providers, you'll be key in maintaining service excellence and resolving scheduling issues quickly.

Location: Derry/Londonderry
Type: Full-Time | Permanent
Salary: Negotiable depending on experience
Extras: Excellent benefits + clear development path

Responsibilities

• Allocate and dispatch work orders based on team availability and job priority

• Maintain real-time communication with clients regarding appointment times and service updates

• Act as a central point of contact between internal departments, contractors, and field teams

• Track project timelines and adjust schedules to meet changing needs or urgent demands

• Proactively resolve delays or service conflicts while ensuring a high-quality customer experience

• Contribute to operational improvements and ensure consistent service levels across all requests

Candidate Profile

You'll bring:

• Prior experience in a planning, coordination, or scheduling role

• Strong communication and stakeholder engagement skills

• Excellent organisational abilities and the capacity to juggle competing deadlines

• (Preferred) Background in housing, construction, or facilities management

For more information, contact Jack Groves at VANRATH.