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This is a Monday - Friday (9.00am - 5.00pm) - Permanent position
This role is based in the company's North Belfast office. After probation there is the option to work 2 days a week from home.
This is an Amazing company! Progression orientated and fantastic working culture!
Salary
£24,000 - £26,500 + Fantastic Benefits & Progression Opportunities
Responsibilities
- Respond to customer and colleagues' emails daily.
- Scheduling of engineers for open jobs daily- liaising with the service administration manager for any changes or adjustments that may be needed.
- Liaising with customer ensuring they are kept up to date with schedule dates, order ETA's, parts etc.
- Create service job sheets for any service/repair an engineer attends.
- Liaise with warehouse personnel to make sure that any parts needed are distributed to our engineers by courier to ensure they have what is needed for scheduled jobs.
- Daily checks of the service inbox for any customer service PO's, orders, queries.
- Draft quotations for non-contract work such as repair call outs, service work or for customers wanting to buy spare parts.
- General data entry ensuring that our electronic records have the correct information such as pricing when needed, changes to equipment details, location changes, contact information etc.
- General administration duties include answering the telephone, filing and keeping current records up to date when needed.
- Liaising with our UKAS engineer/calibration suppliers to make sure that our service equipment is within calibration and ensure any equipment due for calibration is sent away accordingly.
- Liaise with suppliers to get up to date information regarding parts or services they supply and arrival times of orders.
Requirements
- Proven experience in similar role dealing with coordinating, scheduling or planning
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong attention to detail and accuracy in all work performed
For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath.
Have had many experiences with Vanrath over the past few years. Most recently assisted by Jordan who I found to be persistent and will work hard on your behalf if any opportunities come up that he thinks may suit your skillset. Recommend.
I would recommend Vanrath if you are looking for a change in career. Dan did a great job of keeping me up to date with the latest potential roles in my chosen field. He was able to find a suitable role to suit my skillset, and kept me constantly informed of the latest developments. Excellent service.
When looking for a new role I approached many agencies but found Vanrath to be the most helpful and professional. I had actually applied for a different role but was contacted by Jamie about another opportunity that he believed would suit me. Within a few days, I had my interview and secured the role. Jamie was very helpful and supportive throughout the process and I would thoroughly recommend using Vanrath if you are looking for a new career.
