Sales Support Admin (23k - (Hybrid / Dunmurry) (Global)

Job Description

VANRATH are delighted to be assisting a global leader in survival and safety solutions with the recruitment of a Sales Support Admin to join the sales support team. A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry

This is a Hybrid working position with 2 days at home, and 3 days in office (Pick and choose which day you want to work at home). Permanent position.

Shifts are Monday - Thursday (8.30am - 5.00pm) Friday (8.30am - 2.00pm). The office is based in Dunmurry, in office.

Salary

£22,000 - £23,000 + Fantastic Benefits package, and development opportunities

Responsibilities:

  • Receive and process customer quotes, orders, inquiries and complaints
  • Maintain an ongoing relationship with allocated customers and sales colleagues
  • Using knowledge of products and services, availability, sales territories and individual customers to provide a key communications link for the customer
  • Records and processes quotes and orders
  • Makes calls (by telephone or other channel) to allocated customers
  • Responds to and resolves complex or advanced issue escalations promptly and appropriately
  • Other duties assigned by your manager from time to time

The Ideal Candidate:

  • Sales Support or Customer Support Admin experience is essential
  • Great communication skills
  • Customer Focused
  • High attention levels to detail

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence on 02890 330250 or jack.groves@vanrath.com or apply via the link on this page.

Recruiters are those who work to fill job openings in businesses or organisations. If you are a recruiter, you will work around resumes by actively sorting out candidates qualified for positions. But your job is more than just finding the right people. Your jobs include helping individuals prepare for interviews, assisting with resumes, managing salary negotiations, advising clients on employment issues, staying updated with labour laws, and sharing market/industry knowledge to clients. Most importantly, recruiters do not work for themselves - they work and find people for others. You might work for a staffing agency, corporate recruitment, or self-employed to fulfil clients' needs.

In contrast, employers can be an organisation, company, institution, or individual who hires candidates to perform service under an express or implied agreement. Employers have control and rights to control employees. In addition, employers hire for themselves and not for others. They also pay compensation to their employees that might include a salary, an hourly wage, and benefits that are above the federal mandated minimum wage.

In a fine term, an employer is the highest entity or individual in an organisation that holds the power to hire and lay off employees. Employers will hire a recruiter when they need to hire someone for a specific role to help them. Recruiter, in this matter, might or might not work for an employer but they will get compensation from their clients when the targeted goals are met. To put it simply, the recruiter gets money while the employer produces money.

Recruiter's responsibility vs. Employer's responsibility

To give you further understanding of both roles, here are the different responsibilities of employer and recruiter.

Recruiter's responsibilities:

  • Partnering with hiring managers to determine staffing needs
  • Screening resumes
  • Performing interview, background check, and reference
  • Making recommendations to the company
  • Coordinating interview with hiring managers
  • Staying updated with interview process status
  • Ensuring staffing goals are achieved
  • Staying current with organisation structure, policy, and laws
  • Completing reports on employment activity
  • Conducting exit interviews on terminating employees

Employer's responsibilities:

  • Hiring employees
  • Offering and paying wages or salary to workers
  • Providing employee's needs such as equipment, tools, and other things
  • Organising and making sure of a safe working environment
  • Training or providing development to employees
  • In some cases, employers can give written notice to employees that their contract has ended.
  • Firing employees
  • Making sure of equality, non-harassment, and non-discrimination in the workplace