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IT Service Desk Engineer
Job Description
Summary
- Job Reference: VR030925
- Job Title: IT Service Desk Engineer
- Salary: 40-45k pa
- Location: Belfast City Centre - hybrid
- Contract: Urgent start - Temporary, 8+ weeks of work, full-time
Shifts: 1pm to 10pm (5 days: M-F or Th-M).
Overview
Our US financial tech MSP client wishes to employ an IT Service Desk Engineer to contribute to the operation of their client's cloud, network, server, and security services.
As an IT Service Desk Engineer, you'll resolve escalated tickets for their clients' IT infrastructure. This will include Windows, Emails, SharePoint, Exchange, Servers, Networks, WiFi, and providing support for cloud services (M365/Azure) etc, and helping with Windows 10 to 11 upgrades.
Requirements
- At least 5 years of IT support experience
- Time spent in a Managed Service Provider (MSP) environment.
- Strong skills in email support and conditional access policies.
- Specifically looking for experience in setting up/ configuring INKY, Umbrella, Proofpoint, Mimecast and Mac scripting.
For further information on this IT Service Desk Engineer role, or any other IT job in Northern Ireland, apply via the link or contact JP Rooney at VANRATH for a confidential chat today.
