Investigating Officer (33k - Belfast)

Job description

One of the country's leading Public Sector organisations is recruiting for an Investigating Officer to join their team on an initial interim basis. This is a fantastic opportunity to join a top employer.

What's in it for you?

• Salary - £32,880
• 37 hours per week
• Hybrid & Flexi time
• Initial interim contract
• Opportunity for permanent position

About your next employer

Reporting to the director of Investigations the main purpose of this position is to undertake impartial desk-based assessment and investigation of complaints made to the organisation from people who claim to have experienced injustice through maladministration.

About you

• Educated to degree level (or equivalent) plus 2 years' relevant work experience in conducting investigations as part of your job role
• Strong analytical skills and the ability to use sound and balanced judgement
• Experience of writing detailed investigation reports in which you draw evidence-based conclusions and make recommendations;
• Experience of carrying out challenging interviews to obtain/gather information

What you'll do

• Assess and/or investigate complaints in accordance with organisational standards
• Manage a caseload accordingly to meet targets an service quality standards
• Remain updated in relation to all relevant legislation's, policies and procedures
• Collate and analyse large volumes of data and information
• Interview parties to the investigation and witnesses as appropriate

To apply today contact Ethan Boylan in the strictest confidence.