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Infrastructure Support Analyst
Job Description
CLIENT
This is an exciting opportunity to join an expanding Server Operations Team with a Belfast based company. As the appointed Infrastructure Support Analyst, you will be responsible for resolving incidents, completing service requests & providing technical support. The successful Infrastructure Support Analyst will work with the IT Service Management team ensure service level agreements are maintained.
RESPONSIBILITIES
- Deliver support documentation and knowledge transfer as required on completion of project delivery.
Resolving incidents and completing service requests within agreed SLA's.
Provide practical technical skills during project delivery lifecycle.
- Day-to-day infrastructure maintenance
IDEAL PERSON
- Bachelor's Degree or equivalent work experience.
- Expert level experience with Windows Server, Active Directory, Exchange and MS System Centre Suite
- Expert level experience with Backup systems such as Veeam & Data Protector.
- Good understanding of Networking fundamentals and virtualised networks.
- Public Cloud (primarily Azure) is desirable.
- Virtualisation platforms such as Microsoft Hyper-V
- Knowledge of Linux based systems.
- Experience of working within the ITIL framework
REMUNERATION
£500 a day
Ongoing Contract
For further information on this vacancy, please apply via the link below or contact Orla Fitzsimons in the strictest confidence.
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