Infrastructure Support Analyst

Job Description

CLIENT

This is an exciting opportunity to join an expanding Server Operations Team with a Belfast based company. As the appointed Infrastructure Support Analyst, you will be responsible for resolving incidents, completing service requests & providing technical support. The successful Infrastructure Support Analyst will work with the IT Service Management team ensure service level agreements are maintained.

RESPONSIBILITIES

  • Resolving incidents and completing service requests within agreed SLA's.

    Provide practical technical skills during project delivery lifecycle.

    Deliver support documentation and knowledge transfer as required on completion of project delivery.
  • Day-to-day infrastructure maintenance

IDEAL PERSON

  • Bachelor's Degree or equivalent work experience.
  • Expert level experience with Windows Server, Active Directory, Exchange and MS System Centre Suite
  • Expert level experience with Backup systems such as Veeam & Data Protector.
  • Good understanding of Networking fundamentals and virtualised networks.
  • Public Cloud (primarily Azure) is desirable.
  • Virtualisation platforms such as Microsoft Hyper-V
  • Knowledge of Linux based systems.
  • Experience of working within the ITIL framework

REMUNERATION
£500 a day
Ongoing Contract

For further information on this vacancy, please apply via the link below or contact Orla Fitzsimons in the strictest confidence.

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