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Customer Success Engineer

Job Description

Are you looking to gain amazing exposure to one of the most up and coming sectors and businesses globally? Our client works in playing a key part in some of the worlds most innovative and revolutionary sectors including Crypto Platforms. This is a great opportunity to get amazing exposure dealing with top tier systems and software, within one of the best teams within their sector.

Salary/ Benefits

In order to attract the very best talent on the market a generous remuneration package is on offer based on experience plus a huge range of flexible benefits including:

  • Competitive Base salary plus Annual Bonus
  • 28 days annual leave plus 10 NI National Holidays
  • Training & Development Budget
  • Remote working/Hybrid model on-going
  • Private health insurance for medical, dental & optical.

Client

Our client is solely focused on developing new technology to be create leading solutions within the trading business. They are continuously innovating and providing large scale solutions to manage major corporate clients. You will be joining a highly adaptable and self-motivated team of employees, implementing and supporting the business. They pride themselves on being dynamic, the work is unlike any other firm in the business, the possibilities are endless. This is a great opportunity with a stepping stone towards the DevOps space while getting exposure to exciting/up and coming project work.

With continued expansion and team development plans over the next few years they are keen to secure the very best Customer Success Engineer talent and have gained a fantastic reputation in terms of helping employees maximise and develop their skills in different areas of expertise across a wide variety of work.

The Ideal Person

If you've 2-3+ years' experience working in customer success/solutions development and you're looking for an exciting new opportunity:

  • Strong Background with REST APIs.
  • Some knowledge in atleast one modern language, ie; Java, Python, C# etc
  • Ability and drive to learn new technologies (languages, tools, frameworks) quickly.
  • Experience of Google cloud platform/Amazon Web Services (desirable)
  • Self-motivated and self-starter attitude.

Responsibilities

As a Customer Success Engineer you will:

  • Demonstrate and design compelling solutions to their client base.
  • Have experience with cutting edge, new technologies and a keen interested to learn in that area.
  • Discuss architecture, design complex solutions, and guide clients to successful infrastructure operations.
  • Work closely with their technical operations and business operations teams on critical issues by troubleshooting technical problems in data flow or configuration.
  • Ensure product road-maps align with the client needs.

For further information on this vacancy, or any other IT Support job in Belfast or wider Northern Ireland, please apply via the link below or contact Erin O'Kane in the strictest confidence.