Customer Service Rep (£23K) (Hybrid / Dunmurry)

VANRATH are delighted to be assisting a global leader in survival and safety solutions with the recruitment of a Customer Service Representative to join the sales support team. A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry

This is a Hybrid working position with 2 days at home, and 3 days in office (Pick and choose which day you want to work at home). Permanent position.

Shifts are Monday - Thursday (8.30am - 5.00pm) Friday (8.30am - 2.00pm). The office is based in Dunmurry, in office.

Salary

£22,000 - £23,000 + Fantastic Benefits package, and development opportunities

Responsibilities:

• Receive and process customer quotes, orders, inquiries and complaints
• Maintain an ongoing relationship with allocated customers and sales colleagues
• Using knowledge of products and services, availability, sales territories and individual customers to provide a key communications link for the customer
• Records and processes quotes and orders
• Makes calls (by telephone or other channel) to allocated customers
• Responds to and resolves complex or advanced issue escalations promptly and appropriately
• Other duties assigned by your manager from time to time

The Ideal Candidate:

• Sales Support or Customer Support Admin experience is essential
• Great communication skills
• Customer Focused
• High attention levels to detail

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence on 02890 330250 or jack.groves@vanrath.com or apply via the link on this page.

Established in 2000, VANRATH has become a market leader in Northern Ireland. This success is a direct result of our dedication to confidentiality, professionalism and the wealth of knowledge held by our Senior Consultants. VANRATH has a demonstrable track record in pairing the best local talent with leading local businesses.

VANRATH recruits across a diverse range of sectors including:

• Accountancy & Finance

• Built Environment

• Engineering & Manufacturing

• HR

• Information Technology

• Public Sector

• Sales and Marketing

• Supply Chain and Procurement

​

We recognise that making a career change can be a huge step. We will support you through every step of the recruitment process, from an initial discussion of your goals and aspirations, to the security of your new position.

Our consultants are sector specific and have an in-depth knowledge of, and experience in, their respective fields. Put simply, they are the best in the business! We continually monitor trends and developments within the market to ensure we provide the very highest quality advice and
support to our clients and candidates.