Customer Service Rep - 25k - Strabane (Food)

VANRATH are delighted to be assisting a leading Food company in NI with the recruitment of a Customer Service Rep to join the sales support team. A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry

This role is based in the company's Strabane office. This is a Permanent position with Progression Opportunities

Monday - Friday.

Salary

£2,000 - £25,000 + Fantastic Benefits package, and Development & Progression opportunities

Responsibilities:

• Receive and process customer quotes, orders, inquiries and complaints
• Maintain an ongoing relationship with allocated customers and sales colleagues
• Using knowledge of products and services, availability, sales territories and individual customers to provide a key communications link for the customer
• Records and processes quotes and orders
• Makes calls (by telephone or other channel) to allocated customers
• Responds to and resolves complex or advanced issue escalations promptly and appropriately
• Other duties assigned by your manager from time to time

The Ideal Candidate:

• Sales Support or Customer Support Admin experience is essential
• Great communication skills
• Customer Focused
• High attention levels to detail

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath or apply via the link on this page.

It is quite common for a recruitment consultant to specialise in a particular industry or business type, recruiting professionals into roles and organisations within that space. For example, you may specialise in the finance sector and work mostly with financial organisations, placing candidates into roles such as accountancy or financial analysis. Alternatively, you may specialise in marketing and work primarily with digital marketing agencies, recruiting roles such as CRM manager and SEO copywriter.

Any job that relies on relationship building will differ between organisations and even from person to person, as it allows you the flexibility to hone your craft and approach your day-to-day tasks in the manner you find most effective. However, there are still many parts of the role which will be similar wherever you work. Here are some tasks that a recruitment consultant will typically undertake in their day-to-day role:

• Identifying and developing client/business relationships
• Advising on and selling the most appropriate solution for attracting candidates and maintaining a candidate database
• Assessing and responding to the needs of each particular client or assignment
• Sourcing suitable candidates and briefing them on the opportunities offered by the client
• Managing the process through the interview to offer stage and beyond
• Negotiating pay and salary rates and finalising arrangements between client and candidate
• Offering CV, interview and general career advice
• Networking to build business information that can be converted into commercial opportunities

As discussed above, the role of a recruitment consultant centres primarily on the ability to build and manage strong relationships, to understand people and what motivates them, and to recognise where people will fit. The ability to be compelling and persuasive, develop relationships and work as part of a team, meet targets and compete for the best results is what will set you apart as a successful recruitment consultant.