Customer Service Manager (42k + Car - Motor Industry)

Job Description

VANRATH have partnered with one of Northern Irelands' most established family-run car dealerships. The organisation is recruiting a Aftersales Manager position.

This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.

Monday - Friday 8am-5.30pm, Saturday rota 9am-1pm - Permanent role

Place of work is North Down / Bangor


Salary


£35,000 + Bonus to move to £38,000 - £42,000 + Company Car + Fantastic benefits, company pension scheme, 30 days holidays.


Responsibilities:

  • Leading the team to achieve corporate objectives
  • Coordinating the team to develop and implement the business plan
  • Manage all aspects of the 'Customer Experience' to ensure consistent delivery of exceptional customer care.
  • Ensure daily operation of the Aftersales Department in line with Franchise Operating Procedures
  • Lead the team to succeed, continuously looking for areas to improve performance and refine process to maximise efficiency and effectiveness.
  • Collect, monitor and communicate management information to improve performance within the Aftersales Department.
  • Coaching and mentoring the team
  • Effective communication within the business

The Ideal Candidate:

  • 2 years+ experience in similar role
  • Experience in Motor industry, or else After-sales service experience is preferred
  • Great team player
  • Driving License required


For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''

''Had a great experience with Vanrath. Being new to Northern Ireland, they made me feel very welcome. The team provided lots of tips and support for job opportunities. Would thoroughly recommend the Vanrath team!''

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''

''Excellent service tailored to job search requirements. VANRATH were very helpful and kept me informed of potential roles and quickly secured my next role! Fast and efficient service would highly recommend.''

''Would highly recommend Vanrath recruitment agency. They have been a massive help to myself within such a short period of time. Always a wide range of opportunities and jobs with this agency. Staff are always friendly and helpful.''

''VANRATH has helped me secure a job in my field of interest. They were great help during my search and application for my current job, and were always happy to help me and answer questions. Great service and great person wholeheartedly recommend if searching for a job.''

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''

''VANRATH were extremely supportive throughout the recruitment process and answered any queries I had, whilst keeping me informed of progress the entire time. This provided me with more confidence going into the interviews and helped me to secure my new role. Highly recommend!''

''I would highly recommend VANRATH who I found to be thoroughly helpful, informative and efficient from first point of contact. Within a week of sending my CV I had interviewed and received an offer for a new role''

''I would highly recommend Vanrath. Very friendly and helpful staff. They very informative and kept me up to date throughout the interview process and answered any questions I had.''

''I was contacted by VANRATH in regards to a job I had applied for. They were extremely helpful and gave me a number of positions to apply for. They had interviews set up in a number of hours and I secured a position within days. They kept we well informed throughout the process and has continued to touch base after I have started my new role. Couldn't recommend enough.''

''The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.''