Customer Service Agent - 22.8k - Global Company

Job Description

VANRATH are assisting with the recruitment of a Customer Service Agent for a Global market leader that has a fantastic reputation. An amazing opportunity in a thriving organisation.

This role is based in the company's Cookstown office. This is a Temporary (Maternity Cover) position.

Shifts are Monday - Friday 9 - 5.

Salary

£21,600 per year + Fantastic Benefits package

Responsibilities:

  • Responsible for domestic shipping to UK & Ireland.
  • Assist with customer service queries via email or telephone and delegating tasks appropriately to the relevant departments.
  • Receiving post and processing into appropriate workflow.

  • Keeping tracking log up to date while shipping ensuring a high level of accuracy.

  • Posting invoice batches at end of day.

  • Scanning and filing of processed orders.

  • Assisting other team members when requested.

  • Any other administrative duties.

The Ideal Candidate:

  • At least 1-2 years Office Administration experience.

  • Reliable and professional.

  • Confident and approachable telephone manner.

  • Good communication skills and administrative skills.

  • Ability to work as a team and independently.

  • Experience using Microsoft Outlook and Excel.

  • Be able to adapt with flexibility to handle multiple tasks simultaneously under pressure.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Conor Birch via Vanrath in the strictest confidence.

Recent Feedback from our candidates:

''In my eyes, VANRATH is the clear industry leader of recruitment in Northern Ireland. With a long history of placements, they have perfected the recruitment trade, which was made very clear to me during my time with them. Whether you plan to find your new role or work directly for VANRATH, you can expect nothing but the best.''

''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''

''I had a very positive experience working with Vanrath. They went way beyond my expectations and his diligence pulled through for me.''