Customer Service Advisor (Omagh) (Progression)

Posted 26 December 2025
Salary £26000 - £33000 per annum + Individual + Company Bonus
LocationOmagh
Job type Permanent
Discipline Business Support
ReferencePD343434_1766775610

Job description

Title: Customer Service Advisor

Salary - Open to Negotiation + Benefits Package

Hours - Flexible Start Times , Core hours Mon-Fri- 09:00-17:00

Position Summary:
This role supports operational efficiency by overseeing the intake of customer orders, ensuring system accuracy, and contributing to effective service delivery scheduling.

Responsibilities:

  • Receive, validate, and process customer orders within internal systems.
  • Provide professional customer support and resolve service-related issues.
  • Manage forecasting, scheduling, or predictive tools to optimise delivery and workflow planning.

Requirements:

  • Proficient in office software and digital order-management tools.
  • Strong communication abilities and customer-focused mindset.
  • Detail-oriented with strong organisational and problem-solving skills.
  • Able to operate effectively within a busy, collaborative environment.
  • Previous experience in operations or customer service is preferred.

For more information on this role please contact Phil Doherty at Vanrath.

INDPD