Back to Job Search

Calls Handler - 23k - Immediate Start - (Hybrid/ North Belfast)

Job Description

VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of multiple Call Handlers. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

This is a Hybrid working position - 2 days work from home & 3 days will be spent in the Belfast office - in Dargan Crescent. First week will be training in-office - Full Equipment provided for home working.

This is an immediate need for the company, and individuals who are immediately available will be preferred to others. Initially this will be a temporary contract (Great likelihood of Permanency depending on performance).


£23,000 + other Additional Benefits (Top Company) + Fantastic work benefits and Environment


  • First point of contact for our customers via inbound calls and other methods of communication.#
  • Providing a great customer service experience.
  • Direct, when appropriate to other departments to address the customer's needs.
  • Accurately recording/logging interaction with customers and updating account information.
  • Working with management to maintain best practices for efficient communication with customers.
  • Address customer questions about new products, services, promotions

The Ideal Person

  • Experience working in a similar role
  • Strong communicator
  • Positive individual
  • Great telephone manner
  • Great attention to detail levels

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves on 02890330250 or in the strictest confidence.

Job hunting can be a slog. A stressful, frustrating, worrisome slog that can make you feel like you are getting nowhere and everywhere, all at the same time. For every job that's on a jobs board, there are at least a hundred people vying for that role with impressive CVs and exquisitely written cover letters to get the employers attention. Job hunting can feel exhausting, so rather than choose to put the work in and depress yourself getting nowhere, why not consider using a recruitment agency to give you a hand?

Recruitment agencies are always on the lookout for strong, determined candidates that are skilled and ready to take on a new challenge. Recruitment agencies are in the ear of employers, which means that you are far more likely to get a 'yes' to your job application when you go through an agency, than if you did it all by yourself. That's not to say that you're rubbish at job hunting, but if an employer has put their trust in a recruitment agency to find them the right candidate, you can bet that the agency will vet their candidates carefully before putting any forward.

This is a massive advantage for you as a job seeker, because you will know that your recruitment agent is going to talk you up. It's all going to be about you, your skills, what you can offer to the employer and it's usually all done over the phone, so they're going to hear the enthusiasm that's all for you.