Job Role
In line with our strategic plan and in order to facilitate our ongoing growth plans, we now wish to appoint a Business Development Executive.
Reporting to the Business Development Manager, you will be working as part of the Sales and Business Development teams. You will mainly be responsible for pro-actively qualifying, extracting, developing and driving opportunities for business growth. This is a full-time post of 37.5 hours, 5 days per week with a consideration to hybrid working.
Benefits:
- Award winning company with ambitious growth plans
- 31 days holidays
- Flexible hybrid working available
- BHSF Health Cash Plan to help towards everyday costs such as optical and dental
- Holiday Purchase Scheme
- Access to a digital employee hub to include exclusive retailer discounts
- Social events and team-building initiatives throughout the year
- Free on-site car parking
- Pension
Main Responsibilities:
- Identifying and qualifying new sales leads - these come from website applications, area sales managers, and your own prospecting via search engines, linked in etc
- Pitching products
- Generating leads, day-to-day duties
- Daily contact with Area Sales Managers (field based) to facilitate ongoing account management
- Daily usage of IT systems and procedures to ensure accuracy
- Sales calls completed as guided by Business Development Manager and in line with company promotions and marketing campaigns to achieve agreed sales targets
- Take orders and resolve customer issues (for certain new customers they will be the primary contact)
- Do customer accompaniments around the Design Centre to showcase the company portfolio
Maintaining your base of existing customers - this includes growing them:
- Researching organisation's and individual's online to identify new leads and potential new markets
- Contacting potential customers via email or phone to establish rapport and set up meetings
- Help with planning and overseeing new marketing initiatives.
- Maintaining relationships with existing customers within your own territory
Selling typical duties include:
- Presenting over the phone to decision makers
- Contacting clients to inform them about new developments in the company's products
- Developing quotes and proposals
- Negotiating and renegotiating by phone, and email
The Person:
- Be passionate about our brand and have a flexible and can-do attitude
- Be driven and focused with a positive mindset
- Have excellent problem-solving skills and the ability to communicate effectively with customers and stakeholders
- Be able to work unsupervised, problem solve and initiate change where needed
- Have a strong ability to multi-task, good attention to detail and a proven ability to handle pressure and manage hourly/daily deadlines
- Have exceptional skills in building strong relationships with customers
- A proven track record of delivering to targets
- Be able to identify needs and contribute towards growing our business to achieve long-term success
- Be professional and customer-focused, face to face and on the telephone
Desirable Criteria:
- 5 GCSE passes or equivalent including Grade C in English and Maths
- A minimum of 2 years' experience working in a sales/customer services role in a high volume based business
- Strong numerical skills
- Experience and confidence in liaising with a range of personnel from various disciplines
- Be proficient in the use of Microsoft Office - word, excel, PowerPoint
- A working knowledge/experience in the use of CRM Systems