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Billing Admin (26k) (Hybrid)

Job Description

VANRATH are delighted to be assisting a leading Broadband Company with the recruitment of a Billing Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

Shifts are held over Monday to Friday (9.00am - 5.30pm + 1 Hour Lunch). No weekend working.

The role will be mainly Hybrid working (3 days Working From Home and 2 days in Dargan Crescent - North Belfast office). Initial training (usually 2-3 days) will be in office.

This is an immediate need for the company, and individuals who are immediately available will be preferred to others. Initially this will be a 12-month contract (High likelihood of Permanency depending on performance).

Equipment will be provided to yourself for Home working.


£23,000 - £26,000 + Fantastic Benefits Package + Tonnes of other Fantastic benefits & perks (Top Company)


This role is for someone who is looking to make a real investment in their career. Working directly alongside the billing team. They will be required to work independently running collections payments, resolving non-payment issues and other administrative requirements.

  • Manage a customer ledger and agreed resolution to accounts issues.
  • With limited supervision, work independently to complete assigned tasks and responsibilities to meet agreed objectives.
  • Consider the impact of recommendations when making decisions or resolving problems
  • Processing financial transactions accurately
  • Direct debit set ups & processes
  • Resolve non-payment issues
  • Conduct follow ups

The Ideal Person

  • Experience working within a billing and collections or Finance role
  • Proven experience in dealing with customer account queries.
  • Excellent Customer Service skills
  • Strong numeracy skills
  • Eye for detail

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

In human resource management, "recruitment" is the process of finding and hiring the best and most qualified candidate for a job opening, in a timely and cost-effective manner. It can also be defined as the "process of searching for prospective employees and stimulating and encouraging them to apply for jobs in an organization".

It is one whole process, with a full life cycle, that begins with identification of the needs of the company with respect to the job, and ends with the introduction of the employee to the organization.

When we speak of the recruitment process, we immediately think of activities such as the analysis of the requirements of a specific job, attracting candidates to apply for that job, screening the applicants and selecting among them, hiring the chosen candidates to become new employees of the organization, and integrating them into the structure.

Obviously, the main reason why the recruitment process is implemented is to find the persons who are best qualified for the positions within the company, and who will help them towards attaining organizational goals. But there are other reasons why a recruitment process is important.

Through recruitment, organizations make sure that the skill sets of the staff or manpower of the company remains aligned to its initiatives and goals.

In the event that they notice some positions do not really contribute to the advancement of the organization towards its goals, then it can take the proper action to correct this, probably through job redesign, restructuring of the workforce, or conduct of job enrichment programs.

Effective recruiting means that the person employed for the job is the best possible candidate for it, with all the required skills, talents and qualifications of the job. Efficient recruiting, on the other hand, means that the process has been carried out without incurring a lot of costs on the part of the organization. By following the process, there is a greater chance that the human resources department can get the best possible person for the job.

Organizations may carry out their hiring processes their own way, but without a system or set guidelines in place for its conduct and implementation, there is a risk that the company may incur more expenses than necessary. Also, exploring the option of using video, HR teams can attract quality candidates and reduce recruitment costs.

The company will also end up wasting its resources if the wrong or unqualified person was actually hired. Not only will this create problems for the company in the long run, particularly in the attainment of its goals, but it would mean that the organization would also have wasted its resources in training an employee that is not right for the job after all.