Waste Management Business Support Assistant

VANRATH are delighted to be assisting our major Public Sector client, a large and well-known organisation with the recruitment of a Waste Management Business Support Assistant to join their team based in Antrim.

This is a Full-Time Monday-Friday position. Temporary contract expected to last for a minimum of 4 weeks.

Salary

£28,552 + fantastic benefits in a modern organisation e.g. Flexi time, free parking & excellent modern offices.

Responsibilities

• Act as first point of contact for all waste-related queries (calls, in-person, online).
• Handle complaints, process payments, assist with bulky waste requests.
• Respond to emails, LiveChat, and social media queries from the public and stakeholders.
• Liaise with contractors to ensure smooth waste collection services.
• Keep social media updated with service changes.
• Resolve customer issues directly and professionally.
• Provide admin support to waste teams and managers.
• Update databases, process invoices, and prepare reports.
• Support fleet and recycling centre records and budgets.
• Process customer payments and complete daily financial reports using systems like GOV Pay and Te-Leisure.
• Help organise events (room bookings, catering, mail shots).
• Take and prepare meeting minutes when required.

Essential Criteria:

• Minimum of 5 GCSE's including Maths and English.
• A minimum of 2 years' administrative or clerical experience including minute taking.
• Good planning and organisational skills.
• Excellent Customer Service skills.
• Ability to work to a high standard with minimum supervision.
• Competent in the use of Windows and Microsoft Office applications.
• Full current driving license or access to a suitable form of transport.

Desirable Criteria:

• A recognised qualification that demonstrates competency in IT, e.g. European Computer Driving License, CLAIT, OCR.
• Experience working in a Waste Management environment.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.

Some feedback from recent VANRATH candidates-

''VANRATH were efficient and wonderful to deal with, came back to me promptly, with a number of suggestions that have helped me secure a new role. Highly recommend!''

''Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.''

''Professional, on the ball, and genuinely advocate for you as an employee.''