Warranty Manager / 45k / ( Manufacturing/Dealers )

VANRATH are delighted to be assisting a Global Manufacturing Giant (which holds a fantastic reputation) with the recruitment of a Warranty Manager. Fantastic company to work in.

This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a Global organisation that places immense value on their staff.

This will be based in the Company's Office Dungannon - Monday - Friday

Salary:

£36,000 - £45,000 + Fantastic Benefits Package - Yearly Salary Reviews - Progression Opportunities

Responsibilities:

• Manage a team across three brands, ensuring that each Team Member is well organised with good time management skills and excellent communication skills throughout the brands, our Dealer network and internal departments
• Vendor Recovery - lead the team in recovering brand outlays that are the responsibility of our suppliers
• Create objectives for the department, ensuring that the Team are motivated and lead from the front in attempting to complete these
• Work with a broad range of departments and global sites to ensure processing is completed with accuracy
• Create and oversee a long-term strategy for the future of the department
• Meet with and liaise with Dealers on an ad-hoc basis to grow relationships and ensure that the claims processing is fully transparent
• Attend and contribute at a multitude of quality forums to ensure that the issues discovered in the warranty claims are addressed with the ultimate goal of improving our products at the centre of our actions
• Develop and implement a clear policy and procedure in relation to the handling of warranty claims and ensure that this is communicated to all stakeholders
• Arranging the invoicing of extended warranty were the option has been selected by a Dealer
• Present monthly data to the Brand Lead and present larger claims to senior management

The Ideal Person:

• Experience in similar role
• 3+ Years of People Management experience
• Experience dealing with Warranty is highly preferred

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

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