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Service Desk Analyst (Belfast - 25k salary)

Job Description

VANRATH are pleased to be working with a long standing client as they expand their Belfast service desk team. This position is on a hybrid basis and is shift based.

The Role

  • 1st line IT support
  • Providing technical support using the Service Now portal
  • Working with suppliers and internal IT teams
  • Escalating incidents to senior service desk operators when required

The Ideal Person

  • Previous service desk experience and/or IT related degree
  • Customer service experience (ideally within finance sector)
  • Familiar with Microsoft applications
  • Experience with Windows 10/11 operating systems

For further information on this vacancy, or any other IT Infrastructure roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on 028 9033 0250 in the strictest confidence.