Service Controller (Glengormley)(30k+)

Job Description

We are seeking an outstanding Service Controller to take on this mobile plant equipment role. The company specialises in the supply of machinery, to the construction and material re-handling sectors, amongst others. Giving expert advice, competitive pricing and a professional courteous service are guaranteed. We have carefully selected a portfolio of products supplied by world market leading manufacturers.

Salary

£30,000 + bonuses

Hours

Mon- Thurs 08:00 - 17:00

Friday 08:00 - 16:30

The Ideal Person

  • Supervisory experience in a similar workshop/ service role, or wanting to step into a supervisory role
  • Technical/ Mechanical knowledge of Agri or Plant machinery desirable
  • Organised approach to running your department
  • Excellent communicator across staff and colleagues as well as customers
  • Management skills, can motivate and drive a high performing team
  • Commercial acumen with sound understanding of financial information

Responsibilities

  • Delegate and manage service engineer's diaries
  • Ensure department has a prioritised flow of work through the workshop engineers
  • Raise retail service invoices promptly
  • Organise mobile service work for call outs and update customers
  • Develop and maintain customer relationships
  • Work towards key targets for service performance and growth