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Service Co-Ordinator (27k)(Belfast)(Interviewing Now)

Job Description

VANRATH are delighted to be assisting a leading Private Health company with the recruitment of a Service Coordinator who will become part of a modern organisation that has been continually growing, based in Belfast City Centre.

This is a fantastic N.I Employer which places great focus on staff and development.

Salary

£25,000 - £27,000 + Some of the Best Employee benefits on the market & Progression Opportunities

Responsibilities

  • Receive fault calls throughout the day from various customers
  • Log fault call onto tesseract system against the appropriate equipment
  • Schedule target dates on the System.
  • Set dates for the service and advise the customer
  • Log routine service calls onto the System and dispatch against the appropriate date
  • Ensure service is completed on the specified date
  • Allocate service call to engineer and ensuring that equipment and customer is clearly identified
  • Arrange installation of new equipment with customer
  • Allocate installation to engineer
  • Ensure installation has been completed
  • Quotations to be sent to customers for chargeable calls or parts.
  • Record and file quotation where appropriate.
  • Ensure that quotation has been received by customer and answer any queries.
  • Ensure additional information is provided to customer along with quote.

The Ideal Candidate:

  • Experience working in a similar styled position

  • Experience working with a busy managed service provider

For further information on this vacancy, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Phil.Doherty@vanath.com 0r 02890 330 250 in the strictest confidence. Thanks.

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