Senior Systems Developer ( IT Support )

Job Description

Our client is a forward-thinking organisation seeking an experienced IT professional to oversee the support, maintenance, and development of key business and infrastructure systems. This role will ensure smooth IT operations, efficient issue resolution, and the successful implementation of system enhancements.

- Salary is negotiable depending on experience.
- This is a Hybrid role - 3 days on site in Newry and 2 days working from home.

Key Responsibilities:

  • Manage IT support activities, ensuring incidents, service requests, and system changes are resolved efficiently.
  • Provide advanced troubleshooting and escalate complex issues when necessary.
  • Monitor critical IT services, proactively preventing downtime.
  • Maintain accurate documentation of IT systems and support processes.
  • Lead service improvement initiatives to enhance system performance and user experience.
  • Support the implementation of new IT solutions and updates to existing systems.
  • Act as a subject matter expert in designated IT areas.
  • Adhere to industry standards and compliance requirements.
  • Collaborate with third-party vendors and internal teams to optimise IT service delivery.

Skills & Experience Required:

  • Degree in Computer Science, IT, or equivalent experience.
  • 10+ years in IT, including 5+ years in systems support or development.
  • Strong problem-solving skills with a structured, analytical approach.
  • Excellent communication and stakeholder management abilities.
  • Experience working with IT service providers and within regulated industries.
  • Proficiency in relevant technologies (e.g., RPG, SQL, .Net, Qlik, MS Access).
  • Solid understanding of IT infrastructure, vitalisation, and backup solutions.
  • Knowledge of Microsoft Server Platforms, Active Directory, MS Exchange, LAN/WAN Administration and MS-Access.
  • Knowledge of virtualisation technologies (VMWare / Citrix ZenApp).

Desirable Qualifications:

  • Certifications in ITIL, PRINCE2, or enterprise architecture frameworks.
  • Experience with ERP, CRM, or other enterprise systems.
  • Knowledge of networking, Active Directory, and cloud-based solutions.

For further information on this vacancy, or any other IT job in Belfast or wider NI, please apply via the link below or contact Sean Doherty in the strictest confidence.

"I very much enjoyed my experience with VANRATH. Sean Doherty was great to work with, very friendly and efficient, he streamlined everything for me so I had the least amount of stress as I went in for interviews. Looking forward to starting in my new role, thanks Sean!"

"My experience with Vanrath has been very pleasant, huge thank you to Sean Doherty, a master of his craft. Throughout the recruitment process, Sean has been very reliable and proactive and a great representative of the company. 10/10 would recommend this professional service."

"I've worked with a lot of recruitment consultants both as an employer and as a client and I can highly recommend Sean. He helped me secure my last move and I found him to be excellent in following up any questions I had as well as keeping me in the loop on progress. He was even willing to help out on his days off!"