VANRATH are pleased to be working with a leading specialist in finance, technology and admin services across private and public sector markets. This position allows for fully remote working if preferred.
- Cover a wide range of support activities under the direction of the Head of Client Delivery
- Provide 2nd & 3rd line application support
- Advise on the use of business processes and systems
- Monitor cases on the support queue
- Own and be responsible for the management of application support cases within the Service Desk toolset
The Ideal Person
- Previous experience in a senior role supporting customers on technical, software and database related issues
- Strong incident analysis skills
- IT related degree or equivalent qualification
- Knowledge of the following would be beneficial: ASP.net, Oracle, Adobe, Agresso, Kofax.
For further information on this vacancy, or any other IT Infrastructure roles in Belfast or wider Northern Ireland, please apply via the link below or contact Mark McAdams on 028 9033 0250 in the strictest confidence.