Access our content in a way that suits you best.Including text-to-speech, reading and translation support.
Senior Service Advisor (28-32k)
Job Description
VANRATH have partnered with Ireland's largest motorhome dealers. The client is seeking to hire a customer focused Senior Service Advisor.
Location:
Dromore, Co. Down
Salary:
£28,000 - £32,000 (Highly experienced candidates may be considered at a slightly higher salary)
Requirements:
- Being the Face and first point of contact for our Service Customers
- Dealing with Face-to-face Service enquiries and dealing with email and telephone enquiries
- Providing regular and accurate progress reports to customers
- Creating and scheduling customer bookings, ensuring accurate capture of customer and vehicle information and work required
- Providing estimates for required work and fixed price jobs
- Invoicing of completed jobs and receiving payment
- Upsell of parts and accessories
- General administration
Job Requirements & Qualifications:
- Educated to minimum of GCSE level
- Previous experience from Motortrade Service advisor or technician background or Motorhome Service Advisor or Technician background
- Have a good practical working knowledge of various IT systems
- Be able to demonstrate excellent customer handling skills
- Demonstrate excellent interpersonal skills
- Demonstrate excellent administration skills
- Demonstrate excellent organisational skills