Senior Service Advisor (28-32k)

Job Description

VANRATH have partnered with Ireland's largest motorhome dealers. The client is seeking to hire a customer focused Senior Service Advisor.


Dromore, Co. Down


£28,000 - £32,000 (Highly experienced candidates may be considered at a slightly higher salary)


  • Being the Face and first point of contact for our Service Customers
  • Dealing with Face-to-face Service enquiries and dealing with email and telephone enquiries
  • Providing regular and accurate progress reports to customers
  • Creating and scheduling customer bookings, ensuring accurate capture of customer and vehicle information and work required
  • Providing estimates for required work and fixed price jobs
  • Invoicing of completed jobs and receiving payment
  • Upsell of parts and accessories
  • General administration

Job Requirements & Qualifications:

  • Educated to minimum of GCSE level
  • Previous experience from Motortrade Service advisor or technician background or Motorhome Service Advisor or Technician background
  • Have a good practical working knowledge of various IT systems
  • Be able to demonstrate excellent customer handling skills
  • Demonstrate excellent interpersonal skills
  • Demonstrate excellent administration skills
  • Demonstrate excellent organisational skills