Job description
Our client is seeking a seasoned networking professional to take a leading role in the design, delivery, and ongoing enhancement of complex network solutions across a varied enterprise customer base. This is a technically demanding position suited to an individual who thrives in high-stakes environments, excels in deep-dive analysis, and is committed to raising the bar for technical excellence, service quality, and team capability.
Acting as a trusted technical authority, you will guide solution design, lead implementation activities, and provide high-level operational support. You will also play a pivotal role in shaping best practices and mentoring colleagues, contributing to a culture grounded in continuous improvement and exceptional customer outcomes.
Key Duties and Responsibilities
Operate as the principal network specialist across assigned customers, advising on architecture, service requirements, and long-term technical direction
Maintain a detailed understanding of each client's environment to inform design decisions, configuration changes, and optimisation strategies
Review solution designs and provide expert guidance to ensure technical integrity and alignment with industry best practice
Deliver robust implementation activities including build, configuration, testing, and documentation of complex network and security solutions
Develop and execute structured test plans to validate solution performance and ensure adherence to change-control and audit standards
Apply advanced troubleshooting and optimisation techniques to ensure high availability and peak performance of critical network services
Produce clear, high-quality design and implementation documentation for internal and client use
Contribute to the evolution of the organisation's technology offerings through ongoing testing, research, and collaboration with vendors and partners
Implement strong security controls and compliance measures to safeguard customer environments
Identify opportunities to streamline processes, improve operational efficiency, and enhance the overall service portfolio
Provide senior-level customer engagement, both written and verbal, during design, delivery, and support phases
Participate in an on-call rota supporting 24/7 service commitments
Maintain up-to-date vendor accreditations and certifications relevant to the role
Engage in regular knowledge sharing with peers across the engineering and operations teams
Essential Experience and Technical Background
Significant hands-on experience working in senior engineering roles within enterprise or service-provider environments
Demonstrable capability with advanced networking technologies covering enterprise routing and switching, secure network access, wireless solutions, and data centre fabrics
Strong working knowledge of multi-vendor networking and security products, including but not limited to enterprise LAN/WAN, firewalling, SD-WAN, identity-based networking, and modern cloud security architectures
Practical experience in creating and reviewing technical designs, delivering projects end-to-end, and supporting large-scale enterprise environments
Strong understanding of current industry trends, evolving technologies, and best-practice frameworks
Ability to maintain high-quality documentation using tools such as Visio, Excel, and Word
Excellent communication skills, with the ability to engage effectively with technical and non-technical stakeholders at all levels
Confident working independently while contributing positively to a collaborative team culture
Strong commercial awareness and an ability to understand the broader business impact of technical decisions
Desirable Skills
Advanced certifications across major networking and security vendors
Experience designing or supporting software-defined networking technologies, cloud-based security solutions, or public cloud networking components
Scripting or automation experience with tools such as Python or Ansible
Familiarity with carrier-grade networking environments or large-scale multisite architectures
Experience working within an MSP or consultancy environment supporting enterprise and public-sector clients
