Job description
VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Property Services Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.
Shifts are held over Monday to Friday. No weekend working. Permanent position.
This role will be based at the company's Newtownabbey (Mallusk) office.
This role also offers growth opportunities.
Salary
Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities
Responsibilities
- Be the initial point of contact for tenants for urgent, routine and adaption works
- Scheduling customer appointments and creating events
- Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
- Raising survey events on new COTs, Adaptions and Response jobs
- Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
- Liaise with administration team, supervisor and management to answer queries and review works in progress.
- Liaise daily with client district maintenance officers/administrators
- Monitoring of required completion dates, ensuring they are meet, or extension requested were required
- Dealing with queries and complaint resolution
- Maintaining standards and processes to reach KPI targets.
The Ideal Person
- IT literate, proficient in Microsoft Office
- Previous experience of scheduling/ coordinating / planning
Preferred
- Experience operating within a face paced social housing, property or construction industry with a focus toward
- housing maintenance
- A Degree / HND in a related discipline
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.
From the very first interaction, my experience with VANRATH has been outstanding. The team operates with a level of professionalism, efficiency, and genuine care that truly sets them apart. They take the time to understand your background, ambitions, and circumstances, then actively guide you toward opportunities that really align with your goals.
A special mention goes to Jack Groves, Conor Birch, and Sean Doherty, whose support and dedication made the entire process seamless. Each of them went the extra mile-whether it was providing honest advice, arranging interviews at short notice, or ensuring I felt confident at every stage. Their communication was clear, consistent, and reassuring from start to finish.
What impressed me most was how proactive the team was. Even when I wasn't actively seeking a change, they helped me explore my options and quickly connected me with roles that turned out to be an excellent fit. Thanks to their guidance, I found a position that not only matches my experience but also excites me for the future.
I couldn't recommend VANRATH highly enough-their professionalism, commitment, and personal touch make them a genuine standout in recruitment. I'd be delighted to work with them again.
