Client
Our client is one of the most successful in delivering innovative solutions within the financial technology sector to their clients. They facilitate the development of tools for financial intermediary and act as the main point of contact for their large local client base, to help leading clients unlock the power of integrated technology. They're invested in maintaining a top tier relationship with their clients by providing the best possible customer service.
Salary/ benefits
In order to attract the very best talent, a generous remuneration package is on offer plus a range of benefits including:
- Attractive salary
- Discretionary Company KPI Bonus Scheme
- Annual leave starting at 37 days per annum inclusive of bank holidays
- Day off for birthday
- Contributory Pension Scheme (up to 28% total contribution)
The role
- Have the responsibility of maintaining the company's Salesforce Platform
- Maintain the company's databases
- Create user accounts
- Train others in the company on the proper use of the Salesforce products
- Carry out Validation and Employment checks
- 1st and 2nd line resolution responsibility for the resolution of incidents
The Ideal Person
- Previous experience that can be shown from other roles within Salesforce Administration - 1-2 years ideally
- Strong communication skills & leadership skills
- Experience with communicating with 3rd parties and other relevant organisations
- Good knowledge of the wider Salesforce portfolio
- The ability to work to tight deadlines with a positive and organised approach
- Analytical and collaborative approach to problem solving and ability to write comprehensive requirements
Desirable
- Information Technology Degree or in a similar discipline
- Holds a certification in Salesforce Administration or working towards the Salesforce Administration certification
- Previous experience or knowledge on Salesforce Financial Cloud and Community
For further information on this vacancy, or any other IT Support job in Belfast or wider Northern Ireland, please apply via the link below or contact Alannah Conlon in the strictest confidence.
