Sales Administrator (Belfast) (25-26k)

VANRATH are pleased to be working with our repeat client who specialises in the design, supply, installation and maintenance of commercial and industrial flue systems.

This client is seeking to add to their admin team due to GROWTH.

This role will be based in the company's Belfast Office.

Hours:

Monday - Thursday 8am-5pm

Friday 8am - 2.30pm

Salary:

£25,000 - £26,000 + Fantastic Benefits Package

Responsibilities:

• Preparing quotes for customers based on their specifications and requirements.
• Processing and following up customer orders.
• Ensure that all customer enquiries etc. are followed up and dealt with promptly and effectively.
• Update computer system with amendments to enquiry/order/job specifications and maintain and update customer records
• Complete all daily/weekly/monthly KPI reports as required
• Support external sales reps as required
• Be driven to achieve and maintain top quality customer service levels at all times
• Answer incoming telephone calls.
• Make outgoing calls to customers - not cold calling.
• Provide assistance and support to other members of the sales team as may be necessary to meet customer demands.
• Provide regular structured feedback to enable constant improvement of product and service levels.
• Ensure that all work carried out is in line with the company's strive for continuous improvement.
• Implement and maintain best practice in communication at all times with customers and colleagues.
• Any other reasonable duties as required, or at the request of management.
• Career advancement opportunities may exist to the right candidate.

The Ideal Person:

• Experience in a sales, administration or sales administration
• High level customer service experience
• Proficient with Word, Excel and Powerpoint