Sales Administrator (Belfast) (24-27k)

Job Description

VANRATH have partnered with a longstanding Digital and Printing company, this is a fantastic opportunity for any admin / sales support experienced individual to join a longstanding company that offers many routes for progression.

We now require a Sales Administrator due to EXPANSION. This would suit anyone with any form of sales or sales support experience.


Monday to Friday 9.00am - 5.30pm (Office-based)


£24,000-£27,000 (depending on experience) plus a fantastic benefits package.


Reporting to the sales director your role is responsible for:

  • Preparing quotes for customers based on their specifications and requirements.
  • Processing and following up customer orders.
  • Ensure that all customer enquiries etc. are followed up and dealt with promptly and effectively.
  • Update computer system with amendments to enquiry/order/job specifications and maintain and update customer records
  • Complete all daily/weekly/monthly KPI reports as required
  • Support external sales reps as required
  • Be driven to achieve and maintain top quality customer service levels at all times
  • Answer incoming telephone calls.
  • Make outgoing calls to customers - not cold calling.
  • Provide assistance and support to other members of the sales team as may be necessary to meet customer demands.
  • Provide regular structured feedback to enable constant improvement of product and service levels.
  • Ensure that all work carried out is in line with the company's strive for continuous improvement.
  • Implement and maintain best practice in communication at all times with customers and colleagues.
  • Any other reasonable duties as required, or at the request of management.
  • Career advancement opportunities may exist to the right candidate.

The ideal person:

  • Sales / customer service / administration experience
  • Good telephone manner
  • GCSE Maths and English at C grade or above