Vanrath are representing a leading retail company and long time client. This client is seeking a Retail Sales Manager for the Belfast area. The team is expanding due to continued growth and investment.
£30,000-£35,000 + Commission (uncapped, on average 17%)
- Advising the best customer solution, selling both merchandise and insurance.
- Excellent customer service provided as well as selling and up-selling products to both new and existing customers
- Understand demand and availability of stock
- Work in conjunction with the Sales Director and maintenance teams
- Understand and work towards revenue targets
- Manage price increases with existing customers, if applicable
- Lead the way on setting the store and operational standards and ensuring that they are maintained
- Managing office administration and processes
- Managing the revenue collection process
- Ensuring that all packaging stock is always in stock, in good condition, displayed correctly and priced
- Takes responsibility for the safety and security of the store and customers
- Managing branch customer feedback platforms
- Complying with all company policies and procedures
- Identifying any H&S or security hazards and takes action to resolve locally
Managing the team
- Leading and motivating the store team through coaching and providing constructive feedback in order to enhance performance
- Proactively having conversations regarding team member conduct and/ or performance where necessary
- Holding daily team chats to understand the day's activity and achievement against targets
- Determining store resourcing requirements and planning accordingly in partnership with the Sales Director
The Ideal Candidate
- A retail background in a customer facing environment and experience in face to face and telephone consultative sales is essential
- A track record as a Store Manager who delivers results through excellent people management
- Strong commercial acumen and an understanding of the levers that impact revenue
- Office administration experience
Some feedback from recent VANRATH candidates-
''Vanrath have been an absolute pleasure to work with from initial job discussions to job offer and I would recommend them as the first point of call for anyone looking for exciting new opportunities.''
''I had a great experience with Vanrath, who got me through the door to my current workplace, and have been supportive through and through. I was invited for a face-to-face meet up before securing my place at work for a get to know, and it has been an absolute pleasure.''
''Vanrath have been fantastic in helping me gain employment in my chosen field. They have been extremely helpful throughout, easy to talk to, and regularly went above and beyond to ensure I was happy at my current place of employment. I hope to continue to work with them in future.''