Resource Advisor (Belfast - Immediate)

Job Title: Resource Advisor

Location: Belfast

Working Hours: Full-Time, Monday - Friday

Salary: £23,819, plus benefits

VANRATH are delighted to be assisting our client, a large Public Sector Organisation with the recruitment of a Resource Advisor to join their team based in Belfast.

Responsibilities:

• Attend briefings before deployment into each area.
• Plan routes for visiting designated properties.
• Distribute information booklets to households and businesses.
• Leave calling cards for non-contacted residents with follow-up instructions.
• Collect and return completed questionnaires to the project officer.
• Provide high-level customer care to internal and external customers via face-to-face, phone, and email communication.
• Perform other duties as assigned by the line manager.

Essential Criteria:

• Full, current driving license.
• Effective communication skills for providing information and handling public complaints.
• Good literacy skills, including maintaining computer records.
• Ability to prioritise work and manage tasks effectively.
• Demonstrated experience in:
  1. Face-to-face interactions with the public.
  2. Compiling and analysing service information.
  3. Conducting marketing and promotional activities and events.

Application Information:

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Ethan Boylan in the strictest confidence.