Resource Advisor - Belfast - 23k

VANRATH are delighted to be assisting our client, a large Public Sector Organisation with the recruitment of a Resource Advisor to join their team based in Belfast.

This is a Full-Time Monday - Friday position. 37 hours per week. Monday - Friday 9 - 5.

Salary

£23,819 per annum, plus benefits.

Responsibilities

• Attend briefings before deployment into each area.
• Plan routes according to the properties required to visit.
• Deliver the information booklet to each household / business in each project area.
• Where no contact can be made, leave a calling card indicating what residents need to do and/or when you plan to call again.
• Collate and return all completed questionnaires to the project officer.
• Maintain a high level of customer care and deal with internal and external customers of the service either face-to-face or by telephone and e-mail as required.
• Undertake any other relevant duties that may be assigned as required by the line manager.

Essential Criteria:

• A full, current driving license.
• Effective communication skills with the ability to provide information to and handle complaints from the public.
• A good standard of literacy, including the ability to create and maintain computer records.
• The ability to prioritise work and keep track of tasks using judgement to decide priorities.
• Able to demonstrate at least one years' relevant experience of:

1. Dealing with members of the public as part of daily duties in a face-to-face environment.
2. Compiling and analysing service information.
3. Undertaking Marketing and promotional activities and events.

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.