Job description
Our client is a well-respected Property Services Contractor that have been operating for approximately 50 years. They specialise in property alterations and modifications, damage restoration and maintenance projects. They work with Social and Private Housing clients, Property Management Companies, Care Homes, Schools, Councils and Commercial Buildings.
Shifts are held over Monday to Friday. No weekend working. Permanent position.
This role will be based at the company's Omagh office.
This role also offers growth opportunities.
Salary
Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities
Responsibilities
- Be the initial point of contact for tenants for urgent, routine and adaption works
- Scheduling customer appointments and creating events
- Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
- Raising survey events on new COTs, Adaptions and Response jobs
- Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
- Liaise with administration team, supervisor and management to answer queries and review works in progress.
- Liaise daily with client district maintenance officers/administrators
- Monitoring of required completion dates, ensuring they are meet, or extension requested were required
- Dealing with queries and complaint resolution
- Maintaining standards and processes to reach KPI targets.
The Ideal Person
- IT literate, proficient in Microsoft Office
- Previous experience of scheduling/ logistics
- Experience in customer service and customer excellence
Preferred
- Experience operating within a face paced construction industry with a focus toward
- housing maintenance
- A Degree / HND in a related discipline
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.
I contacted Vanrath after being laid off by my previous employer and had the pleasure of speaking with Jordan. Jordan was fantastic to deal with. He found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath and got speaking with Jordan. Couldn't have asked for a quicker and more professional service.
From sending my CV to being placed in the role Chanel was great. At every stage I was well informed on every aspect of the application process. Very friendly and professional service. Would use Vanrath again with no issues
I recently worked with Chanel Gillen to fill a vacancy in my finance department. Chanel was a joy to work with and we filled our vacancy within a week. I would have no hesitation in recommending both Chanel and Van Rath for your finance recruitment needs.
VANRATH have proudly supported the Northern Ireland Children's Hospice since 2014 and are founding members of the 'Time To Care' initiative.
We recognise the importance of social responsibility and giving back which is why we continue to support the Northern Ireland Children's Hospice through internal fundraisers, charity events and unique initiatives. At the beginning of our partnership, VANRATH became the founding members of the 'Time to Care' programme which funds the salary of a Senior Staff Nurse and creates the opportunity for up to 30 businesses in Northern Ireland to show their support
