Project Coordination Administrator

Job Description

VANRATH are proud to be working with a rapidly growing services organisation in their search for a Project Support Administrator. This is a fantastic opportunity for an organised and driven individual to join a team where your input directly supports the success of field-based service operations.

Based out of their modern offices in Mallusk, this full-time, permanent role offers excellent training, long-term career development, and a vibrant, team-oriented culture.

The Offer:

  • £26,000 salary and an extensive benefits package

  • Monday-Friday, no weekend work

  • Supportive and friendly work environment

  • Clear development and training opportunities

The Role:

As Project Support Administrator, you'll play a vital role in coordinating service delivery, ensuring projects run smoothly from start to finish. You'll work closely with field teams, manage client communication, and support wider operations through hands-on admin and scheduling.

Core Responsibilities:

  • Coordinate daily service schedules and assign field engineers to jobs efficiently

  • Monitor project timelines and flag any delays or challenges to relevant teams

  • Respond to client queries via phone and email, delivering a first-class service experience

  • Record and track service calls, from logging through to completion

  • Maintain project records for compliance, invoicing, and performance reporting

  • Support departmental reporting by helping track service KPIs and contract performance

  • Provide general administrative support including document control and team coordination

  • Identify and escalate any resourcing or scheduling bottlenecks

  • Collaborate with team members to ensure smooth cover during leave or peak periods

About You:

  • Experience in administration, coordination or customer support roles

  • Excellent communication skills - confident, clear, and professional

  • Highly organised, with strong attention to detail and time management

  • Proficient in Microsoft Office - particularly Outlook, Word, and Excel

  • Comfortable working in a fast-paced, service-driven environment

  • Positive, can-do attitude with the ability to adapt quickly to change

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via VANRATH in the strictest confidence.