Job description

VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Property Services Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

Shifts are held over Monday to Friday. No weekend working. Permanent position.

This role will be based at the company's Newtownabbey (Mallusk) office.

This role also offers growth opportunities.

Salary

Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities

Responsibilities

Be the initial point of contact for tenants for urgent, routine and adaption works
Scheduling customer appointments and creating events
Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
Raising survey events on new COTs, Adaptions and Response jobs
Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
Liaise with administration team, supervisor and management to answer queries and review works in progress.
Liaise daily with client district maintenance officers/administrators
Monitoring of required completion dates, ensuring they are meet, or extension requested were required
Dealing with queries and complaint resolution
Maintaining standards and processes to reach KPI targets.

The Ideal Person

IT literate, proficient in Microsoft Office
Previous experience of scheduling/ coordinating / planning

Preferred

Experience operating within a face paced social housing, property or construction industry with a focus toward
housing maintenance
A Degree / HND in a related discipline

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

5*'s for Vanrath with a special mention for Ross Stevenson. Ross found me a suitable agency post right away, it was a great fit, now I have got the job permanently! Very personable and knowledgeable to deal with and always took the time to understand and help out. Extremely professional service all round.

The level of service offered by VANRATH has been excellent. They have not simply facilitated a change of job but have considered my longer-term career objectives from the outset.

VANRATH have also engaged employers in speculative conversations where a role may not already exist rather than simply trying to fit my CV to known vacancies.