Planning Admin (Property Services) - Derry / Londonderry

Job Description

VANRATH are thrilled to be assisting a leading Professional Services company with the recruitment of a Planner & Administrator. Fantastic company to work in, one of the best company cultures in NI and opportunities for progression.

Shifts are held over Monday to Friday. No weekend working. Permanent position.

This role will be based at the company's Derry / Londonderry office.

This role also offers growth opportunities.

Salary

Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities

Responsibilities

  • Be the initial point of contact for tenants for urgent, routine and adaption works
  • Scheduling customer appointments and creating events
  • Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
  • Raising survey events on new COTs, Adaptions and Response jobs
  • Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
  • Liaise with administration team, supervisor and management to answer queries and review works in progress.
  • Liaise daily with client district maintenance officers/administrators
  • Monitoring of required completion dates, ensuring they are meet, or extension requested were required
  • Dealing with queries and complaint resolution
  • Maintaining standards and processes to reach KPI targets.

The Ideal Person

  • Previous experience of scheduling/ logistics / planning
  • Experience in customer service and customer excellence

Preferred

  • Experience operating within a face paced construction industry with a focus towards housing maintenance

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

My experience with Vanrath was very positive and stress free. Dan Morgan listened to what I was looking for in my next role and made sure I was applying for jobs that would meet my criteria. I also had interactions with a few other colleagues and they were all very professional and supportive. I would definitely use them again.

Went above and beyond to secure the perfect employee for our firm. When I contacted Adrian he came to our offices that afternoon and got to work. Within a very short space of time we were sent a few ideal candidates and one in particular was a great fit for our office. We have had a great experience with Vanrath and would highly recommend them.

I have secured perfect job position and cannot thank Chanel enough for what she has done, she went above and beyond for me from initial application right through to securing the job, she kept me up to date the whole way. Honestly the best recruiter I have ever worked with, again cannot say thank you enough.

Many thanks to Emma Hall. Emma has been a delight to work with. She has been professional, organised and is an excellent communicator.