Job description

Our client is a well-respected Property Services Contractor that have been operating for approximately 50 years. They specialise in property alterations and modifications, damage restoration and maintenance projects. They work with Social and Private Housing clients, Property Management Companies, Care Homes, Schools, Councils and Commercial Buildings.

Shifts are held over Monday to Friday. No weekend working. Permanent position.

This role will be based at the company's Omagh office.

This role also offers growth opportunities.

Salary

Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities

Responsibilities

Be the initial point of contact for tenants for urgent, routine and adaption works
Scheduling customer appointments and creating events
Notifying customers on planned arrival of workers Assigning jobs to relevant trade/department within the required job category via computer communication whilst considering cost, customer service and resource availability
Raising survey events on new COTs, Adaptions and Response jobs
Monitoring progress of all jobs to ensure all scheduled works are completed and PDAs completed correctly
Liaise with administration team, supervisor and management to answer queries and review works in progress.
Liaise daily with client district maintenance officers/administrators
Monitoring of required completion dates, ensuring they are meet, or extension requested were required
Dealing with queries and complaint resolution
Maintaining standards and processes to reach KPI targets.

The Ideal Person

IT literate, proficient in Microsoft Office
Previous experience of scheduling/ logistics
Experience in customer service and customer excellence

Preferred

Experience operating within a face paced construction industry with a focus toward
housing maintenance
A Degree / HND in a related discipline

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence.

VANRATH and specifically Sean were an incredible help in finding me my new position. Within a day or two of uploading my CV to the platform, Sean was already on the phone looking to get to know me and my interests and motivations better. This consideration was then carried through to their job searches and reflected in the opportunities they then offered to me. I felt that he understood what it was I wanted from my career and cared enough to guide me with respect to that, even if it meant not necessarily jumping at the first opportunity that arose.

Working with Mark McAdams was an exceptional experience! He was highly professional, communicative, and genuinely cared about matching me with the right opportunity. Thanks to his efforts, I landed a fantastic job that perfectly aligns with my skills and aspirations. I wholeheartedly recommend Mark to anyone seeking IT opportunities.

I highly recommend this agency because of the staff who work there are very helpful and quick to respond. I have been dealing with Chris and he has been providing more support than what I have asked for