Planner / Scheduler (North Belfast / Hybrid)

This is a Monday - Friday (9.00am - 5.00pm) - Permanent position

This role is based in the company's North Belfast office. After probation there is the option to work 2 days a week from home.

This is an Amazing company! Progression orientated and fantastic working culture!

Salary

£26,000 - £26,500 + Fantastic Benefits & Progression Opportunities

Responsibilities

• • Respond to customer and colleagues' emails daily.
  • Scheduling of engineers for open jobs daily- liaising with the service administration manager for any changes or adjustments that may be needed.
  • Liaising with customer ensuring they are kept up to date with schedule dates, order ETA's, parts etc.
  • Create service job sheets for any service/repair an engineer attends.
  • Liaise with warehouse personnel to make sure that any parts needed are distributed to our engineers by courier to ensure they have what is needed for scheduled jobs.
  • Daily checks of the service inbox for any customer service PO's, orders, queries.
  • Draft quotations for non-contract work such as repair call outs, service work or for customers wanting to buy spare parts.
  • General data entry ensuring that our electronic records have the correct information such as pricing when needed, changes to equipment details, location changes, contact information etc.
  • General administration duties include answering the telephone, filing and keeping current records up to date when needed.
  • Liaising with our UKAS engineer/calibration suppliers to make sure that our service equipment is within calibration and ensure any equipment due for calibration is sent away accordingly.
  • Liaise with suppliers to get up to date information regarding parts or services they supply and arrival times of orders.

Requirements

• Proven experience in similar role dealing with coordinating, scheduling or planning
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong attention to detail and accuracy in all work performed

For further information on this vacancy, or any other job in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence via Vanrath.

My experience with Vanrath has been outstanding. From the outset, my recruitment consultant, Dan Morgan, demonstrated a genuine commitment to finding the right opportunity for me. He invested time in getting to know my background, motivations, and long-term career ambitions, ensuring that every role discussed was a strong fit. The entire process was efficient, transparent, and supportive, which made what can often be a stressful experience feel straightforward and reassuring. I'm absolutely delighted with the outcome and would have complete confidence in using Vanrath again in the future.

The service provided by Robbie and Dan at Vanrath was exceptional. Engaged at extremely short notice, they moved quickly and delivered impressive results - supplying high-quality CVs on the same day, coordinating interviews the very next day, and facilitating an immediate start for a new member of our finance team. They took the time to understand our business, culture, and specific requirements, which was clearly reflected in the calibre of candidates presented. Their professionalism, responsiveness, and genuine interest in our success led Pivotal to agree to an exclusive recruitment partnership with Vanrath going forward.

Working with Ross Stevenson at Vanrath was a thoroughly positive experience from beginning to end. Ross communicated clearly and consistently throughout the process, setting realistic expectations and providing detailed insights into each opportunity. He offered valuable guidance and support at every stage, ensuring I felt informed and confident in my decisions. The role Ross secured not only met but exceeded my expectations, and I'm genuinely excited to be starting a position that aligns perfectly with my skills, experience, and future aspirations.