Patient Support Administrator (27k - Belfast)

Job description

VANRATH are supporting the recruitment of a leading Public Sector body who are actively seeking a Patient Support Administrator to join their team on an initial interim contract.

What's in it for you?

• Competitive Salary - BAND 5
• Initial interim contract
• Leading NI employer
• Hybrid working

About your next employer

This role requires you to deliver an effective involvement, advocacy and support service to the public, including patients, service users, carers and families on both an individual and group basis across Northern Ireland:
The post holder will support the public at any point of their journey, at point of entry, early resolution, crisis intervention, signposting and support including longer term case work.

About you

• Degree educated or relevant professional qualification
• 1+ years' experience working in a paid capacity with vulnerable people
• Must hold valid driving license
• Ability to work accurately and produce work of a high standard
• Proficient in the use of Microsoft Excel packages

What you'll do

• Provide support to the public and their families
• Assist individuals in sharing their views about public services
• To review and assess detailed case information and work with individuals to express concerns in the format necessary to achieve resolution
• To work with individuals to agree a tailored plan of action, taking account of specific needs and the resolution sought by them.
• To engage the public to obtain their views on services and engage with HSC organisations as health and social care providers, ensuring that their views are taken into account to meet involvement and advocacy objectives.

To apply today contact Ethan Boylan in the strictest confidence.