Parts Advisor - Mallusk

VANRATH have partnered with a truck dealership with offices across the UK. The organisation is recruiting a Parts Advisor position.

This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.

Permanent role.

Place of work is Mallusk

Hours

40 hours per week on rota basis between the hours of; Mon-Thur 8am-8pm, Friday 8am-5pm, Saturday 8am-12pm

Saturday is paid at overtime rate

Salary

Negotiable salary + overtime rate (40 hours weekly) + Overtime, 30 days holiday (increases with service), private health insurance

Responsibilities:

• Deliver outstanding customer service with a positive and enthusiastic attitude
• Respond to parts enquiries in person, over the phone, and via email
• Process parts orders from Trucks and local suppliers
• Receive incoming goods and correctly allocate them within the warehouse
• Accurately pick and dispatch parts from stock as required
• Build and maintain strong working relationships with customers
• Monitor and manage stock levels, ensuring availability and accuracy
• Generate and issue customer invoices in a timely manner
• Conduct regular stock audits and cycle counts
• Adhere to manufacturer warranty processes and procedures
• Identify and report any stock discrepancies, shortages, or damages
• Perform additional duties as required to support the parts department

The Ideal Candidate:

• Previous experience within a similar position (franchised dealership highly desired)
• Experienced in dealing with customers over the phone, face to face and via email

Desired:

• Use of Kerridge/CDK/dealer management systems.