Job description
VANRATH have partnered with a truck dealership with offices across the UK. The organisation is recruiting a Parts Advisor position.
This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.
Permanent role.
Place of work is Mallusk
Hours
40 hours per week on rota basis between the hours of; Mon-Thur 8am-8pm, Friday 8am-5pm, Saturday 8am-12pm
Saturday is paid at overtime rate
Salary
Negotiable salary + overtime rate (40 hours weekly) + Overtime, 30 days holiday (increases with service), private health insurance
Responsibilities:
- Deliver outstanding customer service with a positive and enthusiastic attitude
- Respond to parts enquiries in person, over the phone, and via email
- Process parts orders from Trucks and local suppliers
- Receive incoming goods and correctly allocate them within the warehouse
- Accurately pick and dispatch parts from stock as required
- Build and maintain strong working relationships with customers
- Monitor and manage stock levels, ensuring availability and accuracy
- Generate and issue customer invoices in a timely manner
- Conduct regular stock audits and cycle counts
- Adhere to manufacturer warranty processes and procedures
- Identify and report any stock discrepancies, shortages, or damages
- Perform additional duties as required to support the parts department
The Ideal Candidate:
- Previous experience within a similar position (franchised dealership highly desired)
- Experienced in dealing with customers over the phone, face to face and via email
Desired:
- Use of Kerridge/CDK/dealer management systems.
