Job Reference: JM0405
- Job Title: Sales adviser
- Salary: £21,000 + bonus (OTE £25600)
- Location: Mallusk - Belfast, Northern Ireland
Customer adviser
Are you looking for a change? Are you an customer service / sales agent Interested in working for a leading Contract Hire/Leasing and vehicle management provider and has more than 1300 customers with over 4200 company cars and vans under management.
We are a dynamic, ambitious and forward-thinking business with plans to further enhance our business and products over the next few years.
VANRATH are recruiting a Outbound adviser for a specialist Vehicle sourcing company focusing on commercial vehicle leasing.
Remuneration:
£21,000 + OTE (25K)
Client:
We are looking for positive enthusiastic person who can be the first point of contact for the business as an introducer who can carry the company ethos and build a relationship before passing across to the Business development manager.
It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.
You will
- Provide a prompt, friendly and efficient initial point of contact for customers, helping with information they might request
- Pro-actively make outbound calls with the aim of booking an appointment with the customer
- Manage and maintain a diary system that ensures call-backs are well timed and delivered
- Create and book appointments between Customers and our BDM's
- You will need to have previous experience in a sales or targeted environment ·
- Focus on customer satisfaction and service quality levels
- Build and maintain good relationships with customers ·
- Clear and concise verbal communication skills
- Ability to effectively handle complaints
You are
- Experienced in telephony based role, working towards targets and KPIs
- Customer orientated and have the customer's best interest at the heart of everything you do
- Able to work under pressure to achieve objectives within timescales, without compromising accuracy and quality
- Extremely organised, with the ability to make intelligent decisions when faced with competing priorities
- Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels
- GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths
Working for us, you get rewards…
- Competitive basic salary and bonus scheme
- Normal office hours 9am to 5.15pm with no weekend or evening work
- Industry leading holiday entitlement that increases with service
- Pension scheme
- Critical illness cover after 2 years
For further information on this vacancy, or any other Business Support roles in Belfast or wider Northern Ireland, please apply via the link below or contact John Magill for a confidential discussion
