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Outbound Adviser (21K ) (IMMEDIATE START) (OTE £26K)

Job Description

Job Reference: JM0405

  • Job Title: Sales adviser
  • Salary: £21,000 + bonus (OTE £25600)
  • Location: Mallusk - Belfast, Northern Ireland

Customer adviser

Are you looking for a change? Are you an customer service / sales agent Interested in working for a leading Contract Hire/Leasing and vehicle management provider and has more than 1300 customers with over 4200 company cars and vans under management.

We are a dynamic, ambitious and forward-thinking business with plans to further enhance our business and products over the next few years.

VANRATH are recruiting a Outbound adviser for a specialist Vehicle sourcing company focusing on commercial vehicle leasing.

Remuneration:

£21,000 + OTE (25K)

Client:

We are looking for positive enthusiastic person who can be the first point of contact for the business as an introducer who can carry the company ethos and build a relationship before passing across to the Business development manager.

It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.

You will

  • Provide a prompt, friendly and efficient initial point of contact for customers, helping with information they might request
  • Pro-actively make outbound calls with the aim of booking an appointment with the customer
  • Manage and maintain a diary system that ensures call-backs are well timed and delivered
  • Create and book appointments between Customers and our BDM's
  • You will need to have previous experience in a sales or targeted environment ·
  • Focus on customer satisfaction and service quality levels
  • Build and maintain good relationships with customers ·
  • Clear and concise verbal communication skills
  • Ability to effectively handle complaints

You are

  • Experienced in telephony based role, working towards targets and KPIs
  • Customer orientated and have the customer's best interest at the heart of everything you do
  • Able to work under pressure to achieve objectives within timescales, without compromising accuracy and quality
  • Extremely organised, with the ability to make intelligent decisions when faced with competing priorities
  • Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels
  • GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths

Working for us, you get rewards…

  • Competitive basic salary and bonus scheme
  • Normal office hours 9am to 5.15pm with no weekend or evening work
  • Industry leading holiday entitlement that increases with service
  • Pension scheme
  • Critical illness cover after 2 years

For further information on this vacancy, or any other Business Support roles in Belfast or wider Northern Ireland, please apply via the link below or contact John Magill for a confidential discussion