Job description
Vanrath is partnering with a client that works across 140 countries to recruit a proactive Outbound Account Manager that works off warm leads - for their brand new Belfast office. This is an exciting opportunity to join a friendly, dynamic team and play a key role in driving revenue growth and customer satisfaction.
The Role:
Reporting to the Customer Growth Team Leader, you will focus on converting prospects into loyal customers, maximising account value, and providing outstanding sales support. This is an office-based position, with potential room for flexibility in future.
Up to £29,000 basic (DOE) + High OTE (up to around 60% of salary ~£46,000+ OTE)
Key Responsibilities:
Deal with new business calls through very warm referrals (not cold calling)
Identify opportunities for cross-selling and upselling to maximise sales potential.
Achieve and exceed monthly, quarterly, and annual sales targets.
Build and maintain strong customer relationships, understanding needs and delivering tailored solutions.
Optimise customer accounts to ensure maximum value is realised.
Support account managers with campaigns and client queries, ensuring a seamless customer experience.
Manage subscription renewals and maintain high customer retention levels.
Maintain accurate CRM records and provide timely reporting.
Your Profile:
Previous experience in inside sales, telesales, or customer service.
Strong sales skills, including prospecting, negotiation, and closing.
Excellent communication and relationship-building abilities.
Results-driven with a track record of consistently meeting or exceeding targets.
Customer-focused, proactive, and organised.
Confident using CRM systems and MS Office applications.
Some positive candidate feedback we've received-
''5*'s for Vanrath. They found me a suitable agency post right away, it was a great fit, now I have got the job permanently! Very personable and knowledgeable to deal with and always took the time to understand and help out. Extremely professional service all round.''
''I contacted Vanrath after being laid off by my previous employer. They were fantastic to deal with and found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath. Couldn't have asked for a quicker and more professional service.''
''My experience with Vanrath has been so positive. They were very professional but friendly at the same time. The whole process has been excellent and I've secured a job that I really wanted. I wouldn't hesitate to go through Vanrath again in future as there was no waiting about and they continually kept me updated throughout. Thanks so much again.''
