Operations Manager (Hotel)

VANRATH are delighted to be assisting a Prestigious 4* Hotel with the Recruitment of a Head of Operations to join a growing and dynamic workplace based in South Belfast.

An exciting opportunity has arisen for an experienced, driven, and strategic Head of Operations to lead the day-to-day performance of a prestigious 4-star hotel in Belfast.

Salary : Negotiable Depending on Experience

Hours : Flexible Start Times / 40 hours per week

We're seeking a hands-on leader with strong operational insight, commercial awareness, and a passion for exceptional guest experiences. You'll work closely with the General Manager to deliver operational excellence, motivate high-performing teams, and drive profitability.

Key Responsibilities

• Lead and coordinate all hotel operations including Front Office, Housekeeping, F&B, Maintenance, and Events.
• Ensure smooth, efficient service and consistently high guest satisfaction.
• Inspire and develop department heads and their teams to achieve outstanding results.
• Manage budgets, control costs, and contribute to strategic plans for revenue growth.
• Monitor performance metrics, identify improvement opportunities, and implement best practices.
• Uphold compliance with health, safety, and brand standards.
• Foster collaboration across departments and act as a key liaison with senior management and stakeholders.

What You'll Bring

• Proven experience in hotel or hospitality operations leadership.
• Strong people management, communication, and problem-solving skills.
• A results-focused mindset with the ability to balance strategy and day-to-day execution.

What's on Offer

• Competitive salary and benefits package.
• Career development and progression opportunities.
• Supportive and inclusive work environment.
• Staff incentives, free parking, and discounted friends & family rates.
• The chance to make a real impact in one of Belfast's leading 4-star hotels.

For more information please reach out to Jack Groves @ VANRATH for a confidential chat

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