Operations Director - Major Tourist Attraction - Portrush

VANRATH are delighted to be assisting a Prestigious Client with the Recruitment of a pivotal role within the company, a Head of Park Operations position based in Portrush.

This role is perfect for an individual who excels in Team Management, Health & Safety Standards and someone who is focused on career growth.

Salary - Fully Negotiable + Bonus + 1% Equity

Responsibilities:

• Reporting directly to the CEO of the company, you will be responsible for managing and delivering all site and grounds maintenance activities, ensuring they align with agreed plans to create an outstanding environment for our guests, owners, and staff.
• Oversee the upkeep of Holiday Parks' sites, grounds, and infrastructure.
• Ensure a high standard of security and maintenance, allowing our guests and owners to enjoy their stay comfortably and safely.
• You will lead and inspire a team of grounds maintenance operatives and night security staff (both full-time, part-time, and seasonal, as required)
• Motivate your team to exceed guest expectations, maintain company standards, and comply with all health, safety, and HR policies.
• We're looking for a self-starter who is ambitious and eager to drive continuous improvement within your areas of responsibility. You must be able to thrive under pressure and find effective solutions to challenges. You'll possess strong organisational skills, excellent interpersonal and management capabilities, and a keen eye for detail.
• You will oversee the day-to-day management of your team's work programmes-both in the summer and winter-ensuring targets are met while maintaining high standards. Your efforts will ensure that all our guests, visitors, and customers have a fantastic time

Essential Criteria

• Minimum of 3-5 years' experience in a senior management role.
• At least 3 years of team management experience, including training, appraising, and developing staff.
• Experience managing external suppliers and subcontractors, including performance management (e.g. plumbing, electrical, gas, and maintenance contractors).
• Experience in delivering risk assessments and safe working systems for areas of responsibility.
• Strong understanding and working knowledge of site maintenance health and safety policies.
• Experience in cost control, ensuring value for money in contracting and supplies.
• Experience in a sales environment or customer-focused role.
• Proven track record in delivering excellent customer service.
• Experience in the holiday park/tourism sector or a similar industry.
• Proficient in ICT and computer literate.
• Flexible, adaptable, and motivational in driving work performance.
• Excellent organisational skills and a methodical approach to tasks and duties.
• Full UK or NI driving licence.

Desirable Criteria

• Experience in site/grounds maintenance improvement and implementing quality control plans and procedures.
• Experience in managing and maintaining relevant plant, vehicles, and machinery.
• 2+ years of experience within the caravan industry.
• Experience in major construction or large-scale project management.
• Experience in utility management and contract tendering.
• Experience in delivering site safety protocols, procedures, and risk assessments.
• Budget control experience with an understanding of achieving value for money.
• Experience in setting and meeting departmental KPIs.
• Accredited health and safety training (e.g. NEBOSH or equivalent).
• Experience in recruitment and team performance monitoring.

For more information, please apply to this role and we will reach out to you confidentiality.

My experience with Vanrath was nothing short of superb! Ethan Boylan was efficient, courteous and extremely capable in his dealings with me. The whole journey from application to employment was delivered in a timely and professional manner. I can highly recommend Vanrath and in particular, Ethan Boylan for anyone currently seeking employment.

I have worked with Vanrath for just under a year now, and I have to say, the people working their are great at what they do. Any problems, questions, or anything else I ever had, they were always very quick to help me with them. They went above and beyond in a lot of instances, when they didn't really have to.

VANRATH and specifically Sean were an incredible help in finding me my new position. Within a day or two of uploading my CV to the platform, Sean was already on the phone looking to get to know me and my interests and motivations better. This consideration was then carried through to their job searches and reflected in the opportunities they then offered to me.