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Officer of Investigations

Job Description

A Temporary opportunity with potential to extend, working within a large and essential service Public Sector Organisation.

Employment Package

  • £32,328 starting salary
  • Full-Time, Mon-Fri, 37 hrs per week
  • Temporary with potential to extend
  • Full annual leave entitlement up to 37 days
  • Benefits package exclusive to VANRATH (includes discount on fuel and groceries)
  • Immediate start
  • Ongoing professional development support and career guidance form our senior consultants

Candidate Profile
The successful candidate must meet the below criteria:

  1. Educated to degree level (or equivalent)
  2. Experience of dealing with large volumes of information.
  3. Experience of drafting detailed written reports.
  4. Excellent organisational and planning skills and to work under pressure to tight timescales.
  5. Strong interpersonal skills.
  6. Excellent written communication skills to include drafting detailed letters, reports, submissions, and policy documents.
  7. Ability to exercise sound and balanced judgment and the ability to weigh up advice to draw evidence-based conclusions in handling complex issues in a sensitive and high-profile environment.

Desirable competencies:

  1. Experience where conducting highly complex investigations or analysis was an integral part of the candidate's role.
  2. Ability to utilise research techniques including calls for evidence, questionnaires, surveys, interviews and focus groups.

Summary of the role

The candidate will impartially assess and investigate complaints, in accordance with the relevant legislation and operational procedures and standards, from people who claim to have experienced injustice through maladministration by public sector departments, agencies, and related public bodies.

  • Manage a caseload and other competing priorities while meeting office KPIs and service quality standards.
  • Become familiar with and remain informed and updated in relation to all relevant legislation, policy, and procedures.
  • Collate and analyse large volumes of data and information.
  • Interview parties to the investigation and witnesses.
  • Prepare clear and concise evidence-based briefings to Senior Investigating Officers.
  • Draft and issue complex public reports in accordance with the Organisation's operational procedures and quality standards.
  • Monitor and evaluate compliance with recommendations made, particularly in relation to their implementation.
  • Develop and maintain accurate and contemporaneous records on the case management system and paper files in accordance with office policy

For further information on this vacancy, or any other Public Sector job in Belfast or wider Northern Ireland, please apply via the link below or contact Aisling Bishop in the strictest confidence.

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